Deleting your wandr account

You can delete your wandr account and its data at any time, from inside the app or by writing to us. This page explains how, and exactly what goes and what stays. No sign-in is needed to read it.

Delete it yourself, in the app

Open wandr, go to the Profile tab, scroll to the bottom and tap “Delete account”, then confirm. If you have not signed in recently the app asks you to sign in again first — that check protects your account, and nothing is deleted until it passes. The deletion then runs immediately: you do not need to contact us and there is no waiting period. This is the fastest route and the one we recommend.

Ask us to delete it

If you have lost access to the app or cannot sign in, email Wandr.social@gmail.com from the address on your account with the subject “Delete my account”. We will verify that the address matches the account and complete the deletion within 30 days, and we will reply when it is done.

What is deleted

Your profile (email address, display name, username, photo, bio, home location and links), every place you logged with its score, notes, tags and dates, all photos and videos you uploaded, your saved and wishlist places, your trips, and the follow connections pointing to and from you. Your notes and footprints on other people’s places are removed with them.

What is kept, and for how long

Content-safety records — abuse reports and moderation logs — are retained after deletion so the service stays safe and so we can meet legal obligations; they are kept for up to 24 months and are not linked to a usable profile. Purchase records are held by Apple, Google and RevenueCat under their own retention policies, which we do not control. Deleted data may persist in encrypted backups for up to 30 days before those backups roll over.

Cancelling a membership first

Deleting your wandr account does not cancel a wandr+ subscription, because the subscription is billed by the app store rather than by us. Cancel it in the Google Play Store (Payments and subscriptions → Subscriptions) or in Apple’s App Store settings before deleting, or it will keep renewing.

Questions

wandr is operated by Zachary Chung in the United States. Email Wandr.social@gmail.com about anything on this page, including a deletion you asked for and have not seen completed.